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ARPU growth · cross-sell

06Expansion

"What's next?"

Job to be done

"When the GLP-1 piece is working, I want my care team to keep guiding me on the next thing — sleep, hormones, longevity — instead of me re-searching from scratch."

Top tactics

  • Annual plan @ 2-month-equivalent discount
  • Maintenance-dose tier post goal weight
  • CareValidate adjacent verticals: HRT/TRT, peptides, skincare
  • Lab panels & coaching add-ons (cash + FSA)

Watch this number

ARPU Net revenue retention Cross-sell % Annual conversion

Eudaven note

CareValidate's full menu (GLP-1, peptides, HRT/TRT, skincare) is your strategic pantry. Don't launch all five — sequence them. Earn GLP-1 trust first, then HRT/skincare in months 6–12 once retention curves are stable.

Operator action

Generate a brief for this stage

Pre-loads the brief synthesizer with this stage's JTBD, tactics, and KPIs. Pick a persona, channel, and offer to scope the brief. Costs ~$0.05 in OpenRouter calls and takes 5–10 seconds.

How to use

Journey stage

One stage in a customer journey — every brief targeting this persona × funnel-stage combination, plus the next-stage handoff.

How to use this page

  1. Read the stage definition at the top — funnel intent, primary message, expected next step.
  2. Browse the briefs targeting this stage. Click any to inspect.
  3. The "next stage" panel shows what the user should see after engaging here — verify the messaging hands off cleanly.
  4. If a stage looks thin (few briefs, low scores), generate more variants from the marketing hub.

Funnel stages reference

  • Awareness — introduce the pain, position Sage Vitality as the answer
  • Consideration — proof points, differentiation vs competitors
  • Conversion — offer + CTA
  • Retention — onboarding, adherence, win-back